Nik is a seasoned consultant, strategic advisor and practitioner specializing in loyalty programs for airlines, retailers, financial cards, mall operators, and more. With over 20 years of global experience, he’s adept at designing, transforming, and managing loyalty programs as digital and data business assets. His expertise spans strategy, technology, economics, mobile apps, operations, rewards, partnerships, and data analytics. Nik excels at unlocking the value of loyalty programs and is passionate about transforming traditional loyalty programs into ecosystems that support digital and data-driven business growth. He has a proven track record designing, building and leading loyalty programs in Asia and around the world. He recently expanded his offering founding Loyalty ConnectOS to provide offshore, integrated resources based in the Philippines to support loyalty, data and digital businesses.