Loyalty Summit London Speakers

September 19, 2019 | The May Fair
David Feldman - Conference Chair

Airline & Hotel Loyalty Expert

Frederik Cyrus Roeder

Managing Director, Consumer Choice Center

Teresa Comparato

Senior Director and Head of Loyalty, Radisson Hotel Group

Isabelle Birem

SVP Loyalty, Le Club Accor

Oliver Ross

Head of Customer Experience & Loyalty, flybe

Harald Deprosse

Managing Director, Miles & More

Mauro Oretti

VP Sales & Marketing, SkyTeam

Johan Magi

Head of Community Program, SAS

Simon Scholte

Program Director Flying Blue and Deputy VP Customer Loyalty, Flying Blue, Air France KLM

Toby Morris

Sales Director for UK, Ireland and the Netherlands, ADARA

Andreas Koch

Trusted Advisor, Andreas Koch CRM & Loyalty

Rob Burgess

CEO, Head for Points

Maria Semykoz

Workplace Analytics Architect, Gallup

Karen Wheeler

Vice President International Client Services & UK Country Manager, cxLoyalty

Dave Canty

Founder & Principal, Gen-Z Loyalty

Len Covello

Chief Technology Officer, Engage People Inc.

Alan Lias

Former VP Customer Loyalty, Virgin Atlantic

Yola Isaac

Managing Director – Royal Club, Royal Jordanian Airlines

Iain Pringle

Director UK, New World Loyalty & Former Head of Strategy, Avios

Mark Ross Smith

Former Head of Loyalty, Malaysia Airlines Enrich

Jeremy Rabe

Chief Executive Officer, Aimia

Gillian Naylor

Director of Loyalty Strategy, Hotels.com

Bob Behrens

Formerly Loyalty Strategy, Marketing, Customer Experience and Partnerships, Marriott International

Rob MacLean

CEO and Founder, Points International

Thorsten Spickenreuther


Maria Semykoz

Workplace Analytics Architect, Gallup

Brede Huser

Managing Director, Norwegian Reward

Nina Larsson

Program Development Manager, SAS

Ben Toca

Loyalty & CRM Manager, Hertz

Efrem Berman

Vice President of Global Loyalty, Radisson Hotel Group

Caroline Littler

Loyalty Manager, London North East Railway (LNER)

Sinead Archer

Former Marketing Manager, Virgin Atlantic

Victoria White

Head of Loyalty Strategy, Virgin Atlantic

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